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Privacy Policy

Privacy Policy

Effective Date: June 17, 2023

This Privacy Policy describes how [Pearl Translation Services] (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our translation services (the “Services”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

Personal Information: When you use our Services, we may collect certain personal information, including but not limited to:

  • Name
  • Email address
  • Contact information
  • Billing information
  • Language preferences
  • Translation requests and related documents

Automatically Collected Information: We may also collect certain information automatically when you use our Services, such as:

  • IP address
  • Browser type and version
  • Device information
  • Log data (e.g., pages visited, time spent on the website)

Use of Information

 Providing Translation Services: We use the personal information we collect to provide you with our translation services, including:

  • Processing and fulfilling your translation requests
  • Communicating with you regarding your translations
  • Delivering completed translations to you

Improving Our Services: We may use your information to improve our Services, develop new features, and enhance the user experience. This includes analyzing usage patterns, conducting research, and performing data analytics.

Communication and Support: We may use your personal information to communicate with you, respond to your inquiries, and provide customer support.

Legal Compliance: We may use and retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing of Information

Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing the Services. These service providers are obligated to handle your information securely and in accordance with applicable privacy laws.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Consent: We may share your personal information with your consent or as otherwise disclosed at the time of collection.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Updates: You may request access to the personal information we hold about you and update or correct any inaccuracies.

Opt-Out: You may choose to opt-out of receiving promotional emails or newsletters by following the instructions provided in those communications. Please note that even if you opt-out, we may still send you non-promotional messages related to your use of the Services.

Cookies: We may use cookies and similar technologies to collect information about your usage of the Services. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected personal information from a child without proper consent, please contact us, and we will promptly remove the information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the revised Privacy Policy on our website or through other reasonable means. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.

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